April 21, 2016,
To all Cedar Grove Metro Vancouver and Fraser Valley Customers
Re: Saturday Surrey Branch Operation;
In 2016 we will no longer be open on Saturday for customer pickups.
However, we will still be providing roof delivery service on Saturdays. For this to be effective please have your Saturday delivery orders in by Noon on Friday.This will allow enough time for picking and loading of the delivery trucks.We will be able to ensure that the orders are correct and will be delivered at the agreed upon time.
It has been a difficult decision to make but the fact that we can still deliver products to job sites on Saturdays during the peak seasons will help continue our service levels.
Please let all your installers know that the Surrey Branch will not be open for Saturday pickups.
Thank you for understanding the Saturday opening and closing circumstances.
VP Sales and Marketing